Month: April 2022

Schedule 2022-04: High Probability Selling Events for April 2020

Sales training courses on High Probability Prospecting and on the High Probability Mindset. Also, an open (free) discussion on Zoom where we talk about High Probability Selling.

See the High Probability Selling Calendar for an updated schedule.

Prospecting Basics Mini-Course: Wed 13 April – 45 Minutes of Zoom for $45 USD

Introduction to High Probability Prospecting, Updated.

Suitable for beginners who have read the book at least once, and also for previous students who want a refresher or an update on HPS Prospecting.

Introduction to the following topics:

  • The basics of how we find people who are likely to do business with us.
  • The basics of how to design a High Probability Prospecting Offer.
  • Reaching out to likely prospects.
  • Delivering an offer.
  • Handling responses.
  • Inbound prospecting.
  • Screening.
  • Setting an appointment.
  • Asking the Conditional Commitment Question.

Date and Time: Wednesday 13 April 2022, from 11:00am to 11:45am, USA Eastern Time. One session, 45 minutes.

Presented as an interactive video conference on Zoom, led by Carl Ingalls. Questions will be answered if we have time. Includes a workbook, plus a video recording of the session.

To sign up and pay for this mini-course, do one of the following

Prospecting Workshop, Instruction and Coaching – 1 Session, 2 Hrs, $145 USD: Fri 15 April

A combination of virtual class instruction and individual coaching. More advanced and more detailed than the Prospecting Basics Mini-Course (see above). For intermediate or advanced students.

Presented as a continuing series of live and interactive video conferences on Zoom, led by Carl Ingalls. Includes a workbook, plus a video recording of the session.

Frequency — Will be repeated approximately once or twice a month or two, depending on demand.

Topics — Will take 6 to 10 sessions to cover all of these in sufficient depth:

  • Creating and delivering High Probability Prospecting Offers.  Includes coaching and advice for individual prospecting offers.
  • Using telephone (live), voicemail, text, email, social media. 
  • Tracking efforts and results. 
  • How to handle responses (yes, no, other). 
  • Appointment setting. 
  • Conditional Commitment. 
  • Inbound Prospecting (when someone reaches out to us).

Date and Time: Friday 15 April 2022, from 11:00am to 1:00pm, USA Eastern Time. One session, about 2 hours long.

Price is $145 USD per participant when purchasing 1 session at a time. See below for prices when purchasing more than 1.

If you are certain that you want to take this workshop on prospecting, you may sign up and pay by doing any of the following:

If you are not sure whether you want to take this workshop or not, please visit the Prospecting Webpage or contact Carl Ingalls.

Let’s Talk About High Probability Selling – a Free Discussion on Zoom, Wed 20 Apr at 2:30pm ET

An open conversation about High Probability Selling, on Zoom. Questions and answers.

All are invited, as long as they have a genuine interest in High Probability Selling.

If you want to join, please contact Carl Ingalls. Phone +1 610-627-9030. Text +1 484-464-2557. Email info@HighProbSell.com. Or use this webform.

What If They Complain About the Price?

Suppose you sold an expensive dining room set for $3000, and suppose the customer calls you later and says that their cousin’s neighbor’s sister got exactly the same set for $700 less.

What do you do?

General Rule: Listen more and talk less. Ask questions that get the other person to talk. Don’t argue. Don’t explain or justify yourself any more than is necessary. Don’t try to change the customer’s mind about anything. Let the customer talk more than you do. 

The best thing for you to start with is to say, “Ok.  What do you want to do?”  Say it in a neutral tone, with a downward intonation at the end, and don’t rush it. Pause a bit after saying ok and before you ask what they want to do. Then listen.

Here is a list of some of the things that a customer might say to your question about what they want to do, and how you can reply.

  • Cust:  “I want you to give me $700 back.”
    You:   “That won’t work for me.  You can return the dining room set and receive a full refund of the purchase price, not including the delivery charges.  Or you can keep the set. What do you want to do?”
  • Cust:  “Why did you charge me $3000?”
    You:  “That’s what I sell it for.”
  • Cust:  “Why did someone else get it for so much less?”
    You:  “I don’t know.  You could ask them.”
  • Cust:  “I think it’s really unfair that I had to pay that much when someone else got it for less.”
    You:   “Ok.  What do you want to do?”
  • Cust:  “I want my money back.”
    You:   “Ok.  You can get a full refund of the purchase price of the dining room set, but not of the delivery charges.  Do you want to go ahead with that?”

The above is one example of how a practitioner of High Probability Selling might handle a situation like this, when following the Mindset of HPS.

Questions, comments, and ideas from readers are very welcome.